Any purchase you make through Design Cuts comes with unlimited Customer Support from our team. This means that if you need help with your purchase, you can reach out to us directly instead of the designer. We will always get back to you within 24 hours if not sooner (excluding weekends). If it's not something our team can help with in-house, we will get in touch with the designer on your behalf and get your query resolved. If you do have any questions, please get in contact with us.