Technical & Troubleshooting

Fonts

• How do I access the extra characters for my fonts?
• How can I check to see if a font supports my language?
• Can I create a Web-font from my purchased desktop font, if one isn't provided?
• Can I use a font to create a logo?

Installing

• How do I import Affinity Brushes?
• Can I install my fonts in Procreate?
• I am getting an install error on my fonts!

Downloading

• An error occurred when downloading!
• Why do I have duplicate files with ._ in the name?
• My latest order isn't appearing at the top of my account page!
• I keep getting a .cpgz file showing when I try to unzip my files!
• I've lost the email with my download links, how can I finish downloading my purchase?
• My download links have disappeared from my account!

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