Technical & Troubleshooting

Downloading & Installing

• How long have I got to complete my download?
• I am getting errors when unzipping my files!
• I've lost the email with my download links, how can I finish downloading my purchase?
• My download links have disappeared from my account!
• What is the difference between the 'Quick Install' and 'Desktop Fonts' download links?
• Some of the folders in my free Starter Pack are empty!

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Your Account & Purchases

• Do you have any advice on organising resources?
• Is there any way for me to search my resources?
• A Product I purchased has been updated, how can I get the new files?
• I can't log into my account
• How do I delete my account?
• I can't remember my password!